Our Policies

ALL POST WILL BE SHIPPED OUT WITHIN 7-14 BUSINESS DAYS.
REGULAR POST is available for a flat rate of $10
BULKY GOODS: 
Most Rattan items require $25 heavy shipping option at checkout 
If you wish to purchase large or multiple items please contact us for a shipping quote.
We are able to provide a quote for large items/furnishings requiring courier delivery. 
INTERNATIONAL SHIPPING is available at a flat rate of $100 per Rattan Item for Bulk rattan item orders ie. more than 1 piece or large items please email for shipping quote. info@poppyslittletreasures.com 
WAREHOUSE PICKUP is available as an option upon checkout 
PLEASE NOTE THAT INSURANCE IS NOT INCLUDED IN OUR POSTAGE RATES
Although our orders are sent via Australia Post in traceable Packaging.
Insurance requiring signature on delivery is optional and additional. Please advise us if you require a postage insurance quote. 
RATTAN ITEMS Please be sure before purchasing rattan items that you are 100% happy with the item and do keep in mind that PRE ORDERS may arrive later than expected. Any rattan items that are cancelled have a cancellation fee of 25% of your order. 
INVENTORY ISSUES MAY ARISE FROM TIME TO TIME:
Although we endeavour to have the correct inventory updated at all times, during our launch and sales events we often experience high traffic to our site. This sometimes leads to technical issues where a product can be oversold due to a system error outside of our control. We apologise in advance for any disappointment this may cause. 
AFTERPAY NOW AVAILABLE
Shop now. Enjoy now. Pay later with 4 simple instalments.
PLEASE NOTE: Refunds are not available on orders made via AFTERPAY. 
We may however offer exchange & store credit depending on the issue.
ZIP PAY NOW AVAILABLE  
See checkout for details same conditions apply as AFTERPAY for refunds/exchange
RETURNS/EXCHANGES
Our policy is 14 days from when you receive your order. 
To be eligible for a return, your item must be unused and in the same condition that you received it. In original packaging with tags attached.
You will be responsible for the shipping costs of returning your item. Shipping costs are non refundable. All items being returned via post should be returned to:
POPPY'S LITTLE TREASURES 
8 JIMBUCK CLOSE
GLENMORE PARK 2745
NON-RETURNABLE ITEMS 
Gift cards - Also non redeemable for CASH
Swimwear 
Teething toys 
Pacifiers 
Sale items