Our Policies

ALL POST WILL BE SHIPPED OUT WITHIN 72 HOURS.
REGULAR POST is available for a flat rate of $10
EXPRESS POST is available for a flat rate of $15
BULKY GOODS: Large items are charged at a higher rate of $20. Express shipping is not available for these items and they include scooters, Miniland 38cm dolls, ride-ons, doll prams, furniture. We are able to provide a quote for large items/furnishings requiring courier delivery. 
INTERNATIONAL SHIPPING is available at a flat rate of $30
IN-STORE PICKUP is available as an option upon checkout 
PLEASE NOTE THAT INSURANCE IS NOT INCLUDED IN OUR POSTAGE RATES
Although our orders are sent via Australia Post in traceable postage satchels.
Insurance requiring signature on delivery is optional and additional. Please advise us if you require a postage insurance quote. 
INVENTORY ISSUES MAY ARISE FROM TIME TO TIME:
Although we endeavour to have the correct inventory updated at all times, during our launch and sales events we often experience high traffic to our site. This sometimes leads to technical issues where a product can be oversold due to a system error outside of our control. We apologise in advance for any disappointment this may cause. 
AFTERPAY NOW AVAILABLE AT POPPY’S 
Shop now. Enjoy now. Pay later with 4 simple instalments.
For more info https://www.afterpay.com.au/faqs/
PLEASE NOTE: Refunds are not available on orders made via AFTERPAY. 
We may however offer exchange & store credit depending on the issue.
 
RETURNS/EXCHANGES
Our policy is 14 days from when you receive your order. 
To be eligible for a return, your item must be unused and in the same condition that you received it. In original packaging with tags attached.
You will be responsible for the shipping costs of returning your item. Shipping costs are non refundable. All items being returned via post should be returned to:
Shop 7/51 York Rd 
Jamisontown NSW 2750
NON-RETURNABLE ITEMS 
Gift cards 
Swimwear 
Teething toys 
Pacifiers 
Sale items